[Resolved]  Renault — Gear, Clutch & brake failure

Address:

636014

Hi,

I purchased Kwid RXT model in Nov 2015, from the day i purchased the engine sound is more, immediately i complained to the service center.And i was informed that it is normal no need to worry, then after 2000 km i got severe problem in clutch and gear. when i left my vehicle in service centre for first service, i raised all the issues (Clutch, gear and brake problem). They said we will rectify. When i took out of the vehicle after first service and after drove it for approx. 500 km again the same problem occurs.Then second i raised complaint on the same issue. Again rectified and again i got the same issue during the second service and again and again having the same problem. still not rectified. Now my vehicle is in the show room for the same issue and for third service. this time i told them clearly i want replacement of my vehicle or i will go for upgrading the vehicle by paying the difference amount from 800cc to 1000cc. Initially renault agreed for upgrading the vehicle by paying the price difference (i have proof for this). but now they are insiting me to take the same useless vehicle.

Note: So far i complained for five times, out of five i asked for replacement since from third complaint, and got convinced by the showroom service people for four times, this my fifth complaint this time i cant take the vehicle out of the show room unless i got a guarantee letter from renault that if anything or same issue repeats in the next 2000km the we will replace the vehicle or we agree to provide 1000cc vehicle by paying the price difference from 800cc to 1000cc

So for any clarification you can reach me at +91 [protected]

I need solution

If i dint get the solution for the above i will post in all social media and strongly recommend everybody to quit Kwid.

Anyhow i wasted my 4.5 lacs in buying the worst vehicle. Let me waste some money in de promoting the vehicle

I will do my best.

thanks
Premkumar
+91 [protected]