[Resolved]  Renault — gear problem in just three weeks of purchase

Address:680652

I have purchased renault kwid manual full option white variant on july 7th. Just a three weeks of running i have faced gear problems. Fifth gear is not working. I have contacted with the showroom and now my vehicle is with them. They are saying gear box is complaint. Within three weeks of time a new car is facing such a problem. This is really pathetic. I need my car at the earliest or else you have to replace it. The service dept is not doing the best to rectify the problem. My vehicle has just run 1800 kms. I need it rectified on 28/07/2018 (Saturday) or else i don't need your vehicle. Or provide me new car. How i trust the car. Just in three weeks gear damage occured. How i trust it. I purchased the car from kerala, thrissur, nadathara showroom. I need it rectified on or before 28/07/2018 or else provide me a new one. Or give my money back.
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Aug 28, 2018
Complaint marked as Resolved 
Renault customer support has been notified about the posted complaint.
Jul 26, 2018
Updated by Das.Arun
I have purchased Renault Kwid Manual Full option White variant on july 7th.Just a three weeks of running I have faced gear problems.Fifth gear is not working.I have contacted with the showroom and now my vehicle is with them.They are saying gear box is complaint. Within three weeks of time a new car is facing such a problem. This is really pathetic. I need my car at the earliest or else you have to replace it.The service dept is not doing the best to rectify the problem. My vehicle has just run 1800 kms.I need it rectified on 28/07/2018(Saturday) or else i don't need your vehicle.Or provide me new car. How i trust the car.Just in three weeks gear damage occured.How i trust it. I purchased the car from Kerala, Thrissur, Nadathara Showroom. I need it rectified on or before 28/07/2018 or else provide me a new one.Or give my money back.
Verified Support
Jul 28, 2018
Renault Customer Care's response
Dear Arun,

Please check your private message and share the details for us to assist with your concern.
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