Renault India — Duster AMT RXZ shuddering

I own a duster diesel AMT from 2019 .From the very beginning, I was experiencing shuddering issues during N to 1 to 2 gear infrequently. But after clocking 16k km the issue was very frequent and very irritating especially during the heavy traffic. When i reported this issue to the service dealer, they replaced the clutch as vehicle was under warranty. After replacing the clutch, I again started experiencing the similar issue less frequently though .When I reported this the service dealer every time they were saying that they have checked the gearbox and ensured its working fine.Now i hav clocked around 58 k km, still i am experiencing the issue now more frequentky especially during heavy traffic time.I have left my vehicle for periodic service now, the service dealer is saying the flywheel has to be changed to stop the issue.Now the vehicle is out of warranty and it is costing a bomb.Kindly resolve this issue.
Was this information helpful?
No (0)
Yes (0)
Renault customer support has been notified about the posted complaint.
 
1 Comment

Comments

Dear Customer (Harish K P),

Please share your contact detail via private message with us so we can assist you regarding the same.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Renault
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    81%
    Complaints
    1531
    Pending
    200
    Resolved
    1189
    Renault Address
    ASV Ramana Towers #37-38, 4th Floor, Venkatanarayana Road, T.Nagar, Chennai, Tamil Nadu, India - 600017
    View all Renault contact information

    New Member Registration

    The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

    New Member Registration

    Already a Consumer Complaints member? Log in now
    •            
      or

    New Member Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Consumer Complaints? Register now.
    •            
      or
    Loading, please wait...


    Your password has been sent to the specified email address. Log in

    User Facebook Login

    GDPR