[Resolved] Renault — kwid 1.0 - new car - manufacturing defect - service guys can't rectify

prabu raj kumar

from Chennai, Tamil Nadu

Address:	Chennai, Tamil Nadu, 600073
Website:	www.renault.co.in

Hi all,

I got the kwid on the month of july-18 and since from the fifth day of delivery the vehicle is switching itself off when using ac on second and third gear, it has been to the service center for almost three times for the same issue and still its not resolved. Last week the check engine light came and it went to service again to khivraj service in omr chennai and they screwed up the back door which was working fine earlier, now its not opening from inside as well as from outside and the issue of the vehicle switching off all of a sudden in full traffic still persists.

Did not expect this from renault being such a reputable name in the automobile industry world wide doing business in india like this.

Was this information helpful?

No (0)

Yes (0)

Jan 13, 2019

Complaint marked as Resolved

Renault customer support has been notified about the posted complaint.

Verified Support

Nov 28, 2018

Renault Customer Care's response Dear Prabu Raj Kumar,

Please check your private message and share the details for us to assist with your concern.

Verified Support

Dec 04, 2018

Renault Customer Care's response Dear Prabu Raj Kumar,

We understand that our team is in touch with you and assisting you in this regard.

Verified Support

Dec 12, 2018

Renault Customer Care's response Dear Prabu Raj Kumar,

We confirm that the highlighted concern has been addressed and the vehicle has been delivered to you. In case of any support required please feel free to contact us at[protected].