| Address: Gurgaon, Haryana, 122001 |
Renault — Renault kwid rxt - misrepresentation of product details and inferior quality product provided
Purchased the Renault Kwid RXT (Red) from Gurgaon - NCR Moters Sohna Road Showroom in 10 October 15 (Paying the Initial booking amount). After many delays and arguments on the date of delivery finally received the Vehicle in the last week of January 2016.
However after the delivery of the vehicle many features did not seem the same as how they were Advertised and Portrayed. The following are some of the features
1. Misrepresented Side Rear View Mirrors: The Side Rear view Mirrors as mentioned in the brochure and other online websites is not the same quality or type. The Mirrors are flat and non-aerodynamic which at higher speeds (80 Kmph) close automatically, they need to be manually adjusted which is extremely dangerous if driving at such high speeds. (Defeats the purpose of Safety).
2. Malfunctioning Glove Box: The upper Glove box does not close once it’s opened. The lid needs to be pressed more than 4 times (Average) to close. This happened on the same day when I had to take delivery of the vehicle and also warned by the technical people there not to open it at all (defeats your comfort storage feature), but finally the lock is not working
3. Improper Insulation: The cabin noise is extremely loud even when the engine is just turned on.
4. Mileage is not as promised in the advertisements as 25 KMPL. It's coming only 13 -14 KMPL in city & 15 - 16 in Highways
Please look into this matter as early as possible and also if I need to take this up legally.
The details of my Vehicle are as follows:
Renault Kwid – RXT (Red) - Petrol
Year: 01/2016
Reg No: HR26 CU 7185
Name: Arvindra Singh
Contact: [protected]
Dealer: NCR Motors - Sohna Road Gurgaon Was this information helpful? | 
