[Resolved] Renault — loan a/c no: rban023170 - preethi d b

Umesh Nandagopal

from Mumbai, Maharashtra

Address:

560097

This is about tick# 624410 & loan a/c rban023170 which is still pending.

Loan emi due is on march 5th, i have sufficient balance in my a/c as on 5th march. But i have received a message from citibank mentioning the cheque has been dishonored. Please check this immediately and revert on this. And am not going to make payment until then. How can you drop the cheque before 5th march which is my due date?

The customer service is very bad. And call me on my number [protected].

Also we have shared the bank statement along with the password but still no response.

Finance team is still working and customer service officer (Kafil) is still checking since march 8th 2018.

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Apr 14, 2018

Complaint marked as Resolved

Renault customer support has been notified about the posted complaint.

Mar 13, 2018

Updated by Umesh Nandagopal Kindly let us know if this can be handled on priority or still we need to run around.

Verified Support

Mar 14, 2018

Renault Customer Care's response Dear Umesh Nandagopal,

We're forwarding your concern for further processing & will get back to you with an update on the same.

Verified Support

Mar 14, 2018

Renault Customer Care's response Dear Umesh Nandagopal,

We understand that our team had contacted you and provided necessary assistance on your reported concern. In case any support required in future please feel free to connect with us at[protected]