[Resolved]  Renault — Privacy, failed commitment, illegal activities

Address: Opp: New York Tower, Binori Ambit, Ground Floor, Thaltej, Ahmedabad, Gujarat 380059

Purchased Kwid registration GJ-01-KU-1213 in Jan 2019
Spelling mistake in RC card, returned to dealership 4th july 2019.
constant delaying blaming on RTO. Reissued misplaced card without owners knowledge BREACH OF PRIVACY. (came to know once complained in head office) Needed RC card for renewal of insurance. Unable to renew insurance from Jan 2020- March 2020 when it was managed with application and photo of old RC card. Company committed to taking care of changing address as well. Now claiming no such promise was made. This year(2021) contacted reliance insaurance for directly renewing policy they were unable to locate policy with all details i.e. previous policy number. phone number, registration number, VIN number and are still unable to confirm the new policy. Charged extra 1000 then quoted by reliance directly evedince provided to company still no action taken.