[Resolved] Renault — Refund did not get since last 2 months

Tinku86

from Siwan, Bihar

Apr 22, 2016

Address: Jaipur, Rajasthan, 302018

Website: www.renault.co.in

Hi, i had booked a Renault Kwid in Nov'15 and I cancelled it & submitted refund application with all required documents on 2th Feb'16. Since Feb'16 i called up so many times to dealer but still they are fooling me and everyone says that we will check and call u back shortly but till date i did not get any single call from dealer, few days back i visited the dealer showroom than they committed that you will get your payment anyhow by Wednesday and than i called up on Wednesday they again fooled me and told that by Friday you will get your payment. I had a word with their staffs Neha, Gaurav, & Agrawal Ji & 2-3 more guys. They all are not responding.
I booked & cancelled car from Address: A2, Coporate Towers, Besides Fortis Hospital, Jawaharlal Nehru Marg, Jaipur, Rajasthan 302017.

Kindly look into it and refund my booking amount.

Regards
Pradeep Singh
[protected]
pradeep.[protected]@gmail.com

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Aug 6, 2021

Complaint marked as Resolved

Renault customer support has been notified about the posted complaint.

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Comments

Renault Customer Care

from Mumbai, Maharashtra

Apr 23, 2016

Verified Support

Dear Tinku86, we are sorry to hear about your experience. We have forwarded your concern to our team, they will get in touch with you to assist you further.

Renault Customer Care

from Mumbai, Maharashtra

Apr 25, 2016

Verified Support

Hi Tinku86, kindly provide your alternate contact number so that we can get in touch with you.

Renault Customer Care

from Mumbai, Maharashtra

Apr 26, 2016

Verified Support

Hello Tinku, we understand that our dealership has contacted you and the refund has been done through NEFT, In case any assistance required please connect with us at[protected]