[Resolved]  Renault — Refund of Booking Amount Rs. 4 Lakh

Address: Jhunjhunu

Dear Sir,

My father had previously made a booking for a car RENAULT TRIBER RXL (Details attached) and now following up for refunding back the amount on account of cancellation of the booking, which had been booked for gifting the car to my sister on her marriage.( Marriage date -09-FEB-2023).

We had cancelled the booking as Inlaws of my sister had refused to accept the Car on account of marriage.

Since the amount involved is huge and had to deposit the amount back to sister's account before marriage. Kindly expedite and refund the full amount immediately.

The dealer is refusing to pay the full amount and deducting 10, 000/- . Kindly let us know on what basis you are charging Rs 10, 000/- . We request you to refund the full amount as soon as possible, else I have to take up the matter to consumer forum/ legally.

You can calculate the interest involved on Rs. 4 lakhs and lying in your account and earning interest.

Any kind of delay further from tomorrow, will attract interest on the whole amount and liable to pay to us, I will make sure and take up this matter legally.

Booking Detail is as follows :-

Rs. 400000/- NIKITA CHOUDHARY D/O SHIV KARAN SINGH TRIBER RXL BOOKING AMOUNT OF TRIBER RXL SILVER

At

SHEKHAWATI AUTOWORLD PVT.LTD.NEAR PRINCE ITI COLLAGE, BIKANER BY PASS ROAD, SIKAR, RAJASTHAN - 332001State Name : Rajasthan, Code : 08, CIN: 450300RJ2018TC062282- [protected]@rediffmail.com

Regards,
Ashish
Was this information helpful?
No (1)
Yes (0)
Feb 17, 2023
Complaint marked as Resolved 
Renault customer support has been notified about the posted complaint.
Verified Support
Jan 16, 2023
Renault Customer Care's response
Dear Customer (Shivkaran Singh ),

Please share your contact detail via private message with us so we can assist you regarding the same.
Verified Support
Jan 17, 2023
Renault Customer Care's response
Dear Customer (Shivkaran Singh ),

We haven’t heard from you. Kindly help us with your contact number via private message so our team can reach out to you.
 
1 Comment

Comments

[protected].
How many times I should raise the complaint. Nobody responds. No. Is already available with your company
Renault Customer Care's response, Jan 23, 2023
Verified Support
Dear Customer (Shivkaran),

We have already forwarded your concern to our team and our team is working towards your issues. Kindly allow us some time and we will get back to you with an update.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Renault
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    81%
    Complaints
    1531
    Pending
    200
    Resolved
    1189
    Renault Address
    ASV Ramana Towers #37-38, 4th Floor, Venkatanarayana Road, T.Nagar, Chennai, Tamil Nadu, India - 600017
    View all Renault contact information

    New Member Registration

    The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

    New Member Registration

    Already a Consumer Complaints member? Log in now
    •            
      or

    New Member Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Consumer Complaints? Register now.
    •            
      or
    Loading, please wait...


    Your password has been sent to the specified email address. Log in

    User Facebook Login

    GDPR