[Resolved]  Renault — renault duster car engine problem

Address: 431109

Sir, i adv. Krushna shivajirao thombare r/o. At gangapur tq. Gangapur dist. Aurangabad maharashtra india mo. No. [protected] and my also email id. [protected]@gmail.com.
Sir, i purchased renault duster in our indian show room at aurangabad state maharashtra, india on 30/03/2014. And after purchasing car concern rto office mark number as mh 20 bc 7132. And after some months some problems are shown to engine i. E. Some sound are run fro sat sat sat then i appear aurangabad service station at that time mr. Kamble was a manager to service station but problem not queered and kamble told me this problem is not quirable then i appear nashik service station but they are not proper guide to me then i appear ahmednagar service station 3 to 4 time and on dated 05/09/2017, 24/05/2017, 21/11/2017 ahmednagar service station told me timer cover, dumper pulley modified are necessary but on that day concern service station are not quired the same problem and told me appear some days then after some days i appear along with my care nagar service station on 05/09/2017 and on that day concern service station to service my car and told me problem is quired and change the dumber pulley and timing... But said problem was not quired then after some months i appear aurangabad service station and told details our service advisor gopal and also general manager sagar shinde and they are service my car and on that day i paid service amount and return to my house but immediately very next day that problem shown to me my car engine then after i appear along with my car to our aurangabad service station and told my car problem to mr. Sagar shinde i. E. Manager and kept my car 3 to 4 days our aurangabad service station then i approach to receive to my car and at that time i meet to mr. Sagar shinde and gopal and he told me problem will be quired then i came my house and immediately very next day that problem also shown to my care and immediately contact to mr. Shind and he promised to me sir after 23 march 2018 care sent to service station i quired our problem.
Sir i am suffering last 2 to 3 years from my car problem but non of the taking seriously and not quired my car problem it is very serious and to harass the customer. If major problem are going on then it is dangers to my life it is mandatory duty of our company to quired my care engine problem if failed i will take legal action against our company. This is my complaint. So i request so please quired my car duster car engine problem i kept and save time to time contact to our service station and also toll free numbers recording and documents to be saved my office.
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May 4, 2018
Complaint marked as Resolved 
Renault customer support has been notified about the posted complaint.
Verified Support
Mar 28, 2018
Renault Customer Care's response
Dear Krushna,

We do not want you to feel this way about us. Kindly allow us some time to escalate the matter to the concerned team. We'll get in touch with you for further assistance.
Verified Support
Mar 28, 2018
Renault Customer Care's response
Dear Krushna,

We understand that our team is in touch with you and assisting you in this regard.
Verified Support
Apr 03, 2018
Renault Customer Care's response
Dear Krushna,

We understand that our team has spoken to you on your reported concern and you are requested to kindly visit the service center for further assistance in this regard. In case of any support please feel free to contact us at[protected].
 
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