[Resolved]  Renault — Renault duster damaged before 2 month

Address: Patna, Bihar

Dear Renault Support Team,
This is to bring it to your kind notice that i had bought your product on previous year in
the month of December "13 with the commitment of better after sales services which seems to
have gone unnoticed and unanswered.This vehicle has met with an accident in the month of Jan
"14 .It"s details are given for further reference as below :-


Summary

a) Company :- Renault India
b) Product :- Duster
C) Agency & Location :- Renault East ( Patna )
d) Complaint Number :[protected] dated[protected]
e) Vehicle no and colour :- BHR1AQ 0647
e) Current complain manager : Sujeet Kumar

Since vehicle is kept for maintenance and other purpose as well and the kind of response from
the relevant authorities is highly unprofessional and unorganized . A loyal and referral
customer is penalized for the association with your company ( Renault ) . This case has
leaded towards breach of trust between company and valuable customer which is hopeless for
basic and fundamental things . This email should be treated as feedback as well as pain of
customer which has shown trust on your commitment.


looking forward for your kind perusal.

Thanks & Rgds ..

Saroj Kumar

Director

M/S Electric Equipment Pvt. Ltd.
Head office - Hajipur / Branch off : Patna, Muzaffarpur, Motihari & Samastipur
Jagdamba Estate 5th floor, Hajipur ( Vaishali )
Bihar - 844101

Tele/ fax :[protected]
Hand phone : +91-[protected], [protected]
Email ID : [protected]@rediffmail.com
WWW.eequipment.co.in