[Resolved] Renault — renault duster satara

Akhandag

from Vasai-Virar, Maharashtra

Address:

412802

I have been using renault duster since 3 years. I have done my regular servicing on 12_03_2018 & on 14_03_2018 time belt has broken suddenly that causes engine fail now renault is asking me to pay rs. 235000 for repair without having any fault of mine. So pls advise immediately.
Car no _mh_11_bq_916
Date of purchase_dec 2014
Never done servicing apart from authorised service centre.
Time belt warranty is 120000 km & my car completed 119000 km.

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Apr 23, 2018

Complaint marked as Resolved

Renault customer support has been notified about the posted complaint.

Verified Support

Mar 23, 2018

Renault Customer Care's response Dear Customer (Akhandag),

Please check your private message and share the details for us to assist with your concern.