[Resolved] Renault — renault issues

Reness

from Mumbai, Maharashtra

Address:

Thane, Maharashtra, 401202

Hi team,

Myself jade j. Murzello has a renault kwid rxto (Mh-48 ac 7605) faced issue's with the car
*smoke coming out of the bonet
*fan not working.
It's just been 2 years for the car where only my dad drives (No one else drives) and i never expected this pathetic service for the car. I have my friends who were looking to buy renault, but i will never recommend renault to anyone.
Secondly i stay in vasai, and i went to the vasai renault service center where i came across an agent junaid khairaz where he told me in the morning that the fault in the car was a manufacturer default and as in warranty nothing i have to pay. Later evening i got a call stating that car is not under warranty and have to pay rs.1200/-
Well this complaint is not for the payment of rs.1200/- but it's for the inconsistency and i with my family has got hatered for renault

Regards
Jade joseph murzello
Number -[protected]/[protected]

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Nov 10, 2018

Complaint marked as Resolved

Renault customer support has been notified about the posted complaint.

Verified Support

Oct 05, 2018

Renault Customer Care's response Dear Customer (Jade Joseph Murzello),

We understand that you're facing an issue. Our concerned team will get in touch with you to support and help with your concern.

Verified Support

Oct 10, 2018

Renault Customer Care's response Dear Customer (Jade Joseph Murzello),

As checked, we understand that our team got in touch with you and shared the necessary clarification in this regard. Further, the vehicle has also been delivered to you. In case of any support required please feel free to contact us at[protected]