[Resolved]  Renault — renault kwid amt booked in april 2017... car stops working after every few minutes

Address:

400615

Bought my first car kwid amt from gen next motors ltd a renault dealer located on thane godbunder road in the month april 2017. After my first service the car suddenly stop working in the middle of the road after numerous attempt to start the car it finally started. This was not the end of my problem after every few minutes the car would stop and the moment whenever you press the break to slow down the car and then push the acceleration to move forward to only find that the car has stopped. The car has only been driven 1400 kms so far. I've taken the car to the service station and its been there for almost 5 days now and they have not yet been able to fix the problem. I've met up with the service manager only to be informed that they are not sure of what the problem could be and the they are in the contact with the renault team to find a fix for the problem.

My confidence in renault has been totally destroyed. After driving a mere just 1400 kms the car has been in service station for 5 day with no fix and not sure for how many days more the car is going to be at the service station. I am now fearing whats going to happen in future. Will my time be invested in running about contacting service station every few days??? Cause the issue started exactly after 20 days of my first service.

Renault this is my first car and against all odds i made my decision to purchase a renault product. However i now question my decision??? When i compare with my friends who have purchased cars like maruti and hyundai they never have had any issue with their cars.

I don't even want to speak about the companies claim of 24 kmpl which is absolutely not true. Renault you have completely broken my trust and faith in you. Your service station is unable to provide me with any answers. They just state that they are looking into the issue. I need this issue to be resolved asap and definitely also need a compensation for the hardships i have faced. I want a renault manager to call me and give me a proper response.