[Resolved]  Renault — renault kwid doesn't start

Address:

Hyderabad, Andhra Pradesh, 500067

Chassis number meebba00xh8529056
Bronze color kwid, towed away to as rao nagar service station on 23rd april. Assigned person for this case mr. Santosh never received or answers my call. He told that the clutch motor had to be replaced. There is a manufacturing defect. Even after the replacement the car doesn't start. I don't even know the status of the vehicle since he is not receiving my calls.
There is no use registering an official complaint with the customer service. No one is helping me in any way.
I have at least asked repeatedly for a temporary replacement vehicle until i get my vehicle. That has not even been considered.
The only choice left with me is to go to the consumer forum. This is a 3 month old brand new vehicle. It is not even acceptable that i have received a vehicle with manufacturing defect. The justification calls for a replacement with a brand new vehicle rather than trying to repair this one.