[Resolved] Renault — renault service centre in srinagar

Khalidyaseen

from Shimla, Himachal Pradesh

Address:

Pauri Garhwal, Uttarakhand, 190001

It’s almost 15 days the car is with renault duster service centre in srinagar as they are the only service provider for whole kashmir valley the next service centre for renault is in jammu.
They are like the dictator. They know customer has to come here coz their is no other option
The problem with my car was showing check engine sign, and emitting black smoke more than normal.
They called me around 5 times that my car is ready. But the problem was still there as they don’t bother to check the job sheet.
One technician is saying their is problem with wiring another one is saying we have to change the filters and so on. My car is still with them

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Oct 30, 2018

Complaint marked as Resolved

Renault customer support has been notified about the posted complaint.

Verified Support

Sep 29, 2018

Renault Customer Care's response Dear Customer (Khalidyaseen),

Please check your private message and shared the details for us to assist with your concern.

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Comments

Kalai Pandian

from Chennai, Tamil Nadu

Guys, my Kwid steering has become so hard to navigate nowadays. Went to service centre in Ambattur Chennai. But they just keep telling me to come next day and week. I keep complaining but the dealers have no clue how to fix it.

Renault Customer Care's response, Oct 5, 2018

Verified Support

Dear Kalai Pandian,

Please check your private message and share the details for us to assist with your concern.