[Resolved] Renault — Sales complaint[protected]

Divy vashisht

from Srinagar, Jammu and Kashmir

Aug 10, 2016

Address: 171009

Sir/mam

I would like to say that i had booked my renault kwid rxl ice cool white in the month of april 2016 from sapna motors kumarhatti distt solan with their head office at sapna motors mandi (Hp). I was being told that i will get the delivery of my vehicle in the month of july but regretfully it dint happen. I wrote a mail to your office and lodged a complaint with your office with no[protected] for which i got a reply from the dealer stating that i will get the vehicle in august.. Its 10 august today abd i have not got even a single word from the dealer yet about the delivery of vehicle. I would like you to look into the matter and get help me in getting the delivery of my vehicle at the earliest. I expect a promt reply from your office.

Thanking you

Divy vashisht

Complaint no[protected]

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Sep 10, 2016

Complaint marked as Resolved

Renault customer support has been notified about the posted complaint.

Verified Support

Aug 10, 2016

Renault Customer Care's response Thank you for sharing the details. Our team shall get in touch with you shortly to assist you regarding your concern.

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Comments

Janani RM

from Bengaluru, Karnataka

Aug 10, 2016

I have lot of problems with my KWID from the day I purchased. Heating problem, problem with brake, clutch, gear, speaker, ignition. vehicle went for service three to four times the problems not rectified.