[Resolved]  Renault — Servicing at Renault Calicut

Address:	Kozhikode, Kerala, 673005
Website:	www.renault.co.in

Renault: A Dishonest and Unethical Car Company with no transparent and ethical practices.
I purchased my Renault Scala in the Year 2015. In the last two years, I have taken the vehicle thrice for the supposed free service. The vehicle has run only 2500 kms till date. But their service advisors have extorted charges for wheel alignment and oil change twice. Further second time they even levied somewhat a farcical head under the invoice 'Paid Free Service'.
This is only a caution notice for all car buyers about reconsidering their decision for Renault. The advisors in the workshop are concerned only about selling unwanted accessories like FOOT MATS. They did not bother to repair the radio receiver even after giving clear instructions.
They don't have a responsive and responsible Customer Service/Grievance Redressal mechanism. They don't even display the details of contact persons in their workshop, in case of any grievances. The hallmark of their so called customer service team is 'ARROGANCE' and 'HIGH HANDEDNESS'.