[Resolved] Renault — Stiff steering and faulty gearbox

Santosh Mallik

Oct 25, 2020

Address: Hyderabad

Like "treasure hunt, "I think Renault has launched "Trouble hunt" in its vehicles. I am the proud owner of Renault Duster 85ps and now playing "trouble hunt" after vehicle touched 40k KMs. It started with "clutch problem" and made a big hole in my wallet.The repair cost was 1 rupee/km your vehicle has run. After this repair, I hunted one more problem.i.e. "stiff steering". Now, I feel I am driving fully loaded 10 wheel truck while trying to take a turn, the steering won't rotate.

This doesn't end here. Today, I hunted another jackpot, "The famous gearbox problem".When I tried to move my vehicle, the gearbox stopped working, not shifting to first gear too.
I don't need to justify whether I made a wise decision by purchasing Renault Duster.
I wish my issues be addressed by the concerned team who can resolve it responsibly.

Thanks
Santosh Mallik

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Aug 6, 2021

Complaint marked as Resolved

Renault customer support has been notified about the posted complaint.

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Comments

Renault Customer Care

from Mumbai, Maharashtra

Oct 31, 2020

Verified Support

Dear Customer (Santosh Mallik),

Please check your private message and share the details for us to assist with your concern.

Renault Customer Care

from Mumbai, Maharashtra

Nov 10, 2020

Verified Support

Dear Customer (Santosh Mallik),

We hope you are doing fine.

We understand that you raised a concern with us. We would request you to share your contact number via private message. If your concern is already resolved, we would request you to kindly mark this complaint as resolved.

Team
Renault India