[Resolved]  Renault — technical fault

It is to submit that i had gone to bulandshahr to visit my in-laws. On the way back the steering stop functioning smoothly and within few minutes to came to stand still position. I narrowly escaped a major accident. It could have been a matter of life and death. Because of the condition at that time i had to get the fixed from a nearby machanic and somehow reached home. It is pertinent to inform that my whole family was be in the car and had i not applied my mind it would have been end for me and my family.
Sir, i have purchased this car in 2017 & have invested my hard earned money in it. Last year i have also faced a technical issues in my car i. E. Leakage of clutch cylinder. I have done my car service few months before.
The last thing i would have expected from this car is to perform in this manner. My whole family is in trauma & are even afraid of sitting in the car.
I urge you to look into the matter & take all necessary steps to get my car fixed & provide me appropriate amount of compensation for the trauma for this technical fault of the car.
Gaurav singh
Duster dl1cv 9655
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Dec 18, 2018
Complaint marked as Resolved 
Renault customer support has been notified about the posted complaint.
Verified Support
Oct 30, 2018
Renault Customer Care's response
Dear Gaurav,

Kindly allow us some time to escalate the matter to the concerned team. We'll get in touch with you for further assistance.
Verified Support
Oct 30, 2018
Renault Customer Care's response
Dear Gaurav,

We understand that our team is in touch with you and assisting you in this regard.
Verified Support
Nov 14, 2018
Renault Customer Care's response
Dear Gaurav,

We understand that our team has contacted you in this regard and extended the necessary support. Further, the vehicle is ready for the delivery and request you to kindly contact the service center for further assistance.
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