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[Resolved]  Renault — Water gets inside the car in rains

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

It's rainy season now and i am praying god not to wet my kwid more. Whenever it happens rain water gets inside the car and i stink very badly. When i saw water first time inside my car i assumed not to lock the window or doors properly and i pulled out the water by my own after 1 hour of struggle, with assumption that it was my fault. But, on very next day when i was driving my car and rain was started again, water started coming on floor mats again and in next few minutes i was shocked that how it is happening with new car... Very very poor and cheap body structure it has. I am so fed up after buying kwid which hqs dragged me to their service center on an appropriate every month for many issues in it.
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Aug 10, 2021
Complaint marked as Resolved 
Renault customer support has been notified about the posted complaint.
Verified Support
May 17, 2021
Renault Customer Care's response Dear Customer (Pankaj Mawal),

Please share with us your contact detail via private message, so we can assist you regarding the same.
Verified Support
May 19, 2021
Renault Customer Care's response Dear Customer (Pankaj Mawal),

We haven’t heard from you. Kindly help us with your contact number so our team can reach out to you.
Verified Support
Jan 02, 2022
Renault Customer Care's response Dear Customer (Pankaj Mawal),

We would like to connect with you in this regard and request you to drop us your contact number via private message for further assistance.
 
14 Comments

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Comments

Hi Pankaj Mawal, kindly share your contact details and our team shall get in touch with you shortly.
Reply
Hi, im facing the same issue. There is a lot of leakage in the car, wipers dont work correctly. Dont get the appropriate average .
Reply
Hi nishshah, kindly share your contact details and our team shall get in touch with you shortly.
Reply
Hi My name s Niyaz, Im from chennai, we had a heavy rain in chennai . I noticed a huge water leakage . Not like dropping . its like poring water from a hole . Need a good solution for that . contact :[protected]
Reply
don't buy kwid car. worst structure, and don't care about customers.
Reply
Renault Customer Care's response, Jul 24, 2017
Verified Support
Dear Customer (பா. குணசீலன்),

Please check your private message and share the details for us to assist with your concern.
I have same issue with my car i have done paid service from Renault service centre but still raining water comes in car as well i have told about var breaks and power of 1 gear which is still not work proper its getting vibration in first gear i need to press acceleration for this. This gear issues comes after my second service and when i told customer care about this then no response even argument from him that you need to give acceleration on first gear, but actually it was working when i have purchased car till to my second service.
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Renault Customer Care's response, Jul 28, 2017
Verified Support
Dear Mahesh Narwani,

Please check your private message and share the details for us to assist with your concern.
Hi I just bought 1.0rxt amt version car, water leaking somehow inside car, floor mats all over wet and smelly, pls help
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Selvanat's reply, Oct 26, 2017
Pls help us to stop water leakage ‭‭+91 877-8836668‬‬
Renault Customer Care's response, Oct 27, 2017
Verified Support
Dear Customer (Selvanat ),

We always assure our customers to have a pleasant experience with us. We're forwarding your issue to our concerned team and will get back to you.
Renault Customer Care's response, Oct 27, 2017
Verified Support
Dear Customer (Selvanat),

We understand that our team is in touch with you and assisting you in this regard.
Renault Customer Care's response, Nov 1, 2017
Verified Support
Dear Customer (Selvanat),

We confirm that the highlighted concern has been addressed and the vehicle has been delivered to you. In case of any support required please feel free to contact us at 1800-300-44444.
rain water gets inside the car and i stink very badly. When i saw water first time inside my car i assumed not to lock the window or doors properly and i pulled out the water, with assumption that it was my fault. But, on very next day when i was driving my car and rain was started again, water started coming on floor mats again and in next few minutes i was shocked that how it is happening with new car... Very very cheap body structure it has. I am so fed up after buying kwid
Reply
I am facing the same water leakage issue with my kwid RXT. At the service station they installed some additional plate in the front panel with adhesive but i am still facing the same issue. Due to repeated leakage my floor mat is completely damaged/filled with fungus and smelling really bad.

Reply
Renault Customer Care's response, Jul 17, 2019
Verified Support
Hi Satish,

Please check your private message and share the details for us to assist with your concern.
Renault Customer Care's response, Jul 24, 2019
Verified Support
Hi Satish,

As checked, we understand that our team has contacted you on your mentioned concern. Moreover, an appointment has been booked for you and you will visit the service center as per your convenience. In case of any support required, please feel free to contact us at 1800-300-44444.
It's my first Car so I very excited to buy Renault Car.
Very soon I disappointed totally wrost Car.
Water get inside from bottom side I feel just like driving Tractor.
Reply
Hi, I bought kwid 0.8rxt(o) version car, during ideal condition somehow water coming inside the car, floor mats all over wet and smelly. Request you to sort out the issue ASAP.
Reply
Renault Customer Care's response, May 11, 2021
Verified Support
Dear Customer (A P Sarathi),

Please share with us your contact detail via private message, so we can assist you regarding the same.
A P Sarathi's reply, May 11, 2021
8220400366
Renault Customer Care's response, May 12, 2021
Verified Support
Dear Customer (A P Sarathi),

Thanks for providing the detail. Surely, one of our team members will contact you.
Renault Customer Care's response, May 12, 2021
Verified Support
Dear Customer (A P Sarathi),

Our team tried to connect with you multiple times but was unable to reach you. Kindly share your alternate contact number along with your convenient timings so that our team can assist you further in this regard.
Renault Customer Care's response, May 13, 2021
Verified Support
Dear Customer (A P Sarathi),

We haven’t heard from you. Kindly help us with your contact number via message so our team can reach out to you.
You can contact me at any time to the following contact number [protected].
Reply
No update from your end..
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How was this issue resolved? Even I have the same issue.
Reply

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