Renault — Worst service of Renault Duster

Address: Gautam Buddh Nagar, Uttar Pradesh

Dear Sir, I Mukesh Goel, Chartered Accountant, Working in Omaxe Limited as General Manager (Sales), In Omaxe limited we purchases more than 10 cars from Renault, as we are a permanent customer of company. Recently in my car (Reg. No. HR 51-AU-8717), some problems in CAR AC, is arrived & i give my car to service agency (Avia Auto Services pvt. Limited .D-197, Sec-63, Noida[protected], service agency. As per service agency estimate for the problem is Rs.[protected] & it needs 1 to 2 days, but final bill comes out for Rs. 29000/- & it takes 8 to 10 days, which is duly paid by me . But AC is not working properly at that time, agency assure me, & ask for 1 day of rechecking, which is accepted by me . Now car is ok for the issue. but after 2 days, car AC is generating problem again, then i contacted to agency, agency say, to change radiator to cure AC, but even after changing the same, till date AC is not working in proper condition. After one month from this incident, i give car for regular paid service (Specially for sound problem in car), at this time agency give me budget of 12000 to 15000 (for parts ) for this paid service, but final bill comes for Rs. 34000/-, sound issue is not cured this time & agency concerned person is not giving proper response (Mr. Ashok Tyagi-GM Noida agency).Even Mr. Tyagi is not ready to take hand over of car say its time out.(i.e. more than 1:30 PM) So please see the issue . Mukesh Goel [protected] GM Omaxe Limited