Roca India / Parryware — Improper installation of The Gap Wall hung since June 2020

I purchased a wall hung The Gap in June 20 &wall installed one week after the purchase.I complained nearly 30 times but since then your careless and lier engineer are unable to rectify the problem.Whenever I call them (Chandrakant [protected] the Roca engineer) he just repeatedly lie and do not turn up since last six months.After flushing the water and the feacal matter leaks out from the sides of commode.Whenever I contact the seller Mr Ajay Agarwal he just asks the complaint no and after that no action is taken because he has received the money he says that it is the job of Roca service engineer.Now I am left out with no choice except to go to the State Consumer Court and file a compensation suit against Roca India, against the seller, against the local Roca service engineer Mr Chandrakant for cheating, fraud, lying and mental harassment continuously for last six months,
My complaint no was Reg No CRC /240920/01 Dated 24th
September, 28th September 2020
Dr Ghanshyam Singh 104, Block-B, Gokuldham Apartment, Tagore Hill Road, Morabadi, Ranchi 834008 Jharkhand, India, phone +91 [protected]
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