Royal Enfield — road side assistance (rsa)

Sid 500

from Patna, Bihar

Sep 12, 2018

Address: Ranchi, Jharkhand, 834008

Hello my bike is classic 500.. Jh01ct 2496.. That is 7 months old.. I want to complain that here in ranchi rsa service of royal enfield is very poor.. The towing person r very lazy nd don take their work seriously.. On 11th sep towing people told me that he will pick my bike at 7pm.. Then they told they will pick it in morning at 7am again they told me due to of no entry they will pick my bike at 10pm but actually they were lying.. There is nothing called no entry in the morning here in ranchi.. They jus gave false statement and excuses of no entry because of their laziness carelessness igot irritated nd arranged my own towing service.. They cost me rs1400 for towing... Plz take serious action against ur towing service as the service provided here in ranchi is very poor.. I m also attaching rsa form..
Thank you
Sudhanshu shekhar

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Comments

abhi r9702

from Delhi, Delhi

Sep 11, 2019

very bad service provided by RSA from Royal Enfield, Only fake promises made to me at the time of vehicle purchased and provided me 2.5 years of RSA in which 1 year RSA was free from their end for rest period they take money. when my bike hitted with car and got damaged i called to RSA Sangam Royal Enfield Sahibabad and the denied for the RSA at the moment and assured that will tow your bike after 6 hour and asked me to tow my bike from any other service..