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Royal Enfield Complaints & Reviews

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Updated: Dec 23, 2024
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Royal Enfield reviews & complaints(3462)

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B
bibin balakrishnan
Dec 23, 2024
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Cluth cable wire

Address: NAVI MUMBAI

I own royal enfield meteor 350 at july 2024 kilomiter runinig 6000 on highway cluth cable broken it was difficult to handle it should be fixed by them with quality for safty of individuals...
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A
abhilashkundu123@gmail.com
Dec 8, 2024
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leakage from the engine lining

Address: Mehtab Complex, GT Road, Kot Kalan, Near Mc Donalds, Jalandhar, Punjab 144024

I had a downshift problem and later found that a small part was broken inside the engine. I took the bike to the nearest Royal Enfield service center, and they fixed the part and also did a pre-service to the bike. Today after the ride was finished, I saw that oil was leaking out of the engine lining on the right side; the part that was opened. I am deeply not satisfied by this service and they also put a small dent in the exhaust cover....
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S
sitaram23
Nov 9, 2024
Nov 1, 2024
This thread was updated on Nov 1, 2024
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Worst service head way motors hyderabad kukatpally

Address: Kukatpally head way

Dear Team
We Visited and Given two Bikes one is classic and one is Himalayan and these bikes not served with good manpower and in this service center worst peoples and careless peoples are their and these guys are not caring about peoples problem and they are thinking for quantity of bikes recieved and not for quality of service given to customers and child labours working is crime and some peoples are working and I have photos for...
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J
Joseph452
from Coimbatore, Tamil Nadu
Oct 2, 2024
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AMC service not responding

Hello team,
I have purchased AMC for my vehicle in Riderz icon, Saibaba colony, Coimbatore.
Usually if its a paid service the members are being alloted for pickup and service is done, but since I have purchased AMC and requested for service n number of times, it’s been a month and no one has ever come for the pickup and when enquired in call to the service manager number - +[protected] he’s insisting that the...
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A
ajusjohnson
Sep 15, 2024
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Road side assistance

Dear sir, am ajusjohnson from dwaraka delhi pin 110059, today is sunday unfortunateonly my bike hunter 350 bike back tyre got stuck with nail, i called royal service centere they r telling thy r not handlelling the tyre issue please see to local service near by, i bought base model sir u tell me wether the local service person cannot b handle such bike, while delivering the bike u weere giving 100percent any help i[censored] required u will get...
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G
Ganster25617
Sep 1, 2024
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Fake

Fraud company ate my money...
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R
rajnirawat
Aug 16, 2024
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ecu and battery issue/ default product

Address: Rajani Rawat, B-181, Ekta Vihar Badarpur, New Delhi-110044

We have faced again n again ECU issue on huter 350
Anjali motors (mohan Estate, Delhi)changed my bike ECU 2 times in 5 months.
First on 24 April 2024 and 2nd on 14 Aug 2024)
Again today I faced same issue meter light not working.
I have already email to support but they didn't respond and customer care also.
I think it dummy bike. I purchased it 6 June 2023.
Please do it need ful....
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R
Rajesh Pillai
from Nashik, Maharashtra
Jun 5, 2024
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Royal Enfield abs modulator issue (abs light continuously on)

Respected sir / madam
Within 4 Months my abs modulator got complained (abs light continuously on) and I am facing serious issues with my brakes.
I had approached the service center Nasik (Ostwal Auto, a Royal Enfield Service Center in Nashik and mention every time particular this issue
1 issue JOB CARD- RJC[protected] –[protected]abs light continuously on)
2 ND JOB CARD – RJC000615CD[protected]abs...
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A
anoopv1992
from Thiruvananthapuram, Kerala
May 10, 2024
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Missing of an item and mild scratch on silencer

Address: TC 1 5943,Vettu Road, Kazhakuttom ,Opposite Al Uthuman school Kazhakuttom ,TVM

I have given my Royal Enfield Classic 350 ( Vehicle no : KL 27 K 2546) for a paid service of 36 months at Mpire Motors, Vettu Road, Kazhakootam on 07/05/2024 evening around 5.30 pm. I have received my bullet after the service on 9/05/24 evening by 6.30 pm. However upon receiving my vehicle i have found out that the meter cover was missing. Upon checking with the advisor he stated like there is a chance it got missed during the water wash...
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Address: Bangalore

Dear Officials,

I am writing to express my deep dissatisfaction with the Quality issues of my Dream bike Signals(Marsh Grey)- RE Classic 350 Royal Enfield motorcycle.

I have booked my dream customed RE Bike on Oct 13 2024. delivered by November 1st 2023. Within three months of Riding i had to gave it for service 4 times due to the extreme Quality issues. The quality issues arises whenever i gave the bike for...
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S
Shalabh1326
from Ahmedabad, Gujarat
Feb 24, 2024
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Delay in Delivery of meteor 650 Bike

Address: Royal Enfield, A Unit of Eicher Limited, Tiruvottiyur High Road Tiruvottiyur, Chennai, Tamil Nadu, India

I am writing to express my deep dissatisfaction with the delay in the delivery of my booked Royal Enfield motorcycle. I had booked a Royal Enfield Meteor 650 celestial Blue on 22nd October2023 from the Karnavati showroom in SG Road, Ahmedabad, Gujarat.

Despite repeated follow-ups and assurances, I have not received any confirmation regarding the delivery timeline. At the time of Booking i was clearly told the maximum delivery...
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M
manish kumar delhi
Feb 5, 2024
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Missing issues

I face missing issues while riding because of this i met with mini accidents as well but when ever i go to the service centre then they fix issue temporarily
facing same issue 4th time in 1 year

they should fix this issue...
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N
Narain das
from Ranchi, Jharkhand
Jan 28, 2024
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Regarding wrong insurance paper given to customer

Address: Bariatu Road, Bariatu, Ranchi - 834009 (Near Hill Tank, Opposite DAV Public School, Pani Tanki, Jay Prakash Nagar)

On 13 January 2023
Purchased Hunter350 from the authorised Showroom
At the time of delivery received document
-1 -tax invoice
-2 insurance paper ( which was not actual )

As one year cross
I called my agent for the policy renewal
And shared the insurance paper given to me on 13 January 2023

The agent replied this is not the actual insurance copy, Policy number is...
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A
anumod pd
from Mumbai, Maharashtra
Jan 9, 2024
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Washing

Address: Ettumanoor

I owned meteor 350 supernova, it's second service was done yesterday.But I m not satisfied with that, service was done not properly, and was taken 6 hours...
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I am writing to bring to your attention a highly unsatisfactory experience I had at Empire Motors Kilimanoor Thiruvananthapuram, Kerala with regards to the servicing of my vehicle, Registration Number: KL 82 A 1118.

Despite having received a call from one of your service executives to book an appointment for my vehicle's service, scheduling it for 9:00 AM this morning, I am deeply disappointed to inform you that as of the current...
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S
Salimzzz
Dec 16, 2023
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Chrome silencer problem

Address: Bangkok

Meteor 350 Super Nova : purchased on the 5th December 2033 and covered almost 500 kilometers.
Chrome Silencer is showing very ugly spots and flakes because of heating and I was told by the service center to clean and rub with a Wenol cream !
I’ve never had this issue with any other bikes and I have owned a lot !
Showing proudly my Indian made bike ( against the Chinese crap they sell ) it’s embarrassing for me and...
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A
Atul97b
Dec 5, 2023
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Non delivery of order no 20000037611

I had p laced an order on 10/4/2023 and have made the full payment.
However the order has not yet been delivered.
I have made quite a few calls to the Customer service however the only answer I have got is that the complaint is being escalated....
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D
Debapratim Chanda
Nov 20, 2023
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Royal Enfield Bullet 350 Military Red.

Address: 4Aces Enfield Showroom, Aay Jay Tower, Beside Zoo Road Post Office, Guwahati, Assam.

My name is Debapratim Chanda, I'm a resident of Guwahati, Assam. I brought a brand new royal Enfield bullet 350 military red on 9 November, 2023 from 4 Aces Royal Enfield showroom Chirag, Zoo road Guwahati & just after taking a short ride of 5 km after delivery of my new bike from zoo road showroom, I got problem on road while coming to my home at night my brand new bike got stopped, battery not working & showing no display in meter in this...
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G
gayazuddeen393@gmail.com
Oct 28, 2023
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After 1 year of usage in month gap problem coming frequently

Address: NO 48 , 2ND FLOOR , LOGANATHAN 2ND CROSS STREET , MANIVAKKAM EXTENSION , CH-48

Sir ; after 1 year o[censored]sage my bike problem rising new problem coming frequently from past 3 month 2 times RSA help needed due to break down
at present also my bike not getting started problem taken to showroom they diagnose he problem and said throttle body need to be replace at present in that show room that part not available due to this my bike is under break down for 1 week
my query is due im having warranty its going...
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S
sanjeev_17
Oct 22, 2023
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RC not received even after 1 year of bike purchase

Hi,

I purchased one Royal Enfield Meteor, Stellar Blue color from Sai Ram Autocrafts, Bangalore in November 2022.

It's been 1 year of the purchase still haven't received my RC card. On m-parivahan app, i can see my RC has been registered to a different person.

On talking to showroom about this, every time they said it's a mistake from RTO end and it will be fixed in mext 15 days. It's been a...
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