| Address: Bangalore, 560049 | | Website: www.royaloakindia.com |
Hi royaloak customer service team and omr store team
I have shared all pics as required and have been trying to get solution to this problem but still no update from customer care or store manager
This is my last follow up as i am feeling highly frustrated and cheated with my purchase. I have been a customer of royaloak and such cheating was not expected. I cannot keep a full termite laden bed side table at my home and your team is not ready to give me any solution or response to the mails even after raising all complaints. Technician also confirmed that the extent of damage by termites is huge and cannot be fixed by spray. He asked us to please continue using this product other wise his salary will be deducted which is highly unethical
This situation is when its been only 1-2 months of purchase and the product is still in warranty. How can i expect long term support with any royaloak purchase in future
After this mail if i do not get any response within 1-2 days, i will be left with no other option than going to consumer forum and highlighting this issue on social media
Himanshu Was this information helpful? | 
