[Resolved]  Royaloak Furniture — 3 seater sofa

Address: Domlur showroom, royaloak, Bangalore, Karnataka, 560102

I have purchased a new sofa from royaloak in 2016 and the product which costs around 30 k does not last for atleast 2 years. I have raised the complaint in the customer care and they have replied that it's all due to usage. The so called bonded leather is peeling off from the leather surface and they are saying that they have nothing to do with this. So i have asked for a paid service, for which i have not received any response. Either i should get my money back or they should fix this product ensuring no issues like this in future. Please look into this matter as it is pure exploitation of consumers