Sabarmati Gas Limited — sabarmati gas billing problems regarding late payment charges

Address: 37, Siddheshwari Society, Behind Ambicanagar Society Part-II, Highway, Kalol - 382721, Dist-Gandhinagar, Panchmahal, Gujarat, 382721

Dear sir / madam,

With all respect inform that i am residing at 37, siddheshwari society, b/h. Ambicanagar society part-ii, highway, kalol - 382721 and my customer id is [protected]. I have paid my all bills on timely basis, but bill no.[protected], dated 2nd august 2019, billing period 16.05.2019 to 15.07.2019 paid on 20th august 2019, however imposed penalty rs. 150/- in bill no. [protected], dated 1st october 2019, billing period 16.07.2019 to 13.09.2019 and i have paid all bill amt. Rs. 810/- online with penalty rs. 150/- before your bill received. Than i have gone sabarmati gas kalol office about it, but not replied properly, and sent back to me with various excuses like next bill will be deducted, but the next bill will not be deducted.

Now i want to ask you whether i should pay this bill or not until i get the penalty imposed on my bill, otherwise i am not responsible for this late payment penalty in future.