[Resolved] Samsung — 25000mah vt power bank, + 64gb samsung card

[Resolved] Samsung — 25000mah vt power bank, + 64gb samsung card

P PArx from Rajkot, Gujarat

I have purchased samsung — 25000 mah vt power bank, + 64gb samsung card few days ago and when i opened the box and try to see by swtiching it on, the light was flicking but when i tried to recharge my samsung mobile with it was not charging. But when i tried to charge the powerbank it was showing that it was not charging. So i would kindly inform the samsung enterprise to either replace it or send my moneyback. I would say that samsung is the best company but for the powerbank wise it can be better. Kindly replace or send me money on Chauhan parikshit d Lab technician College of dairy science, opp. Balbahavan, Nr,. Ramji mandir. Library road, ' Amreli. - 365601 Gujarat Was this information helpful? No (0) Yes (0)
Aug 31, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jul 27, 2017 Samsung India Customer Care's response Dear Sir, Greetings from Samsung. After going through your concern, it seems that you have purchased the product from an online seller. Under this circumstance, we cannot take any responsibility of your dispute with the seller. Thanks & Regards, Customer Experience Samsung India Electronics Pvt Ltd (SW Asia RHQ)
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Comments

Akshay Agarwal ak

from Patna, Bihar

Galaxy S7edge advertised as IP68 phone. Which states that S7 edge is water resistant under 1.5 mtr water for 30mins.
But my phone got water damaged in 1/4th bucket of water within a second.
This makes IP 68 promise fail.
Now the company is not ready to take the responsibility.

Samsung India Customer Care's response, Jul 29, 2017

Verified Support

Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd