Samsung — A 31 mobile phone

Mobile Handsets

Samsung — A 31 mobile phone

S Sp1973

A 31 mobile purchased on 21/07/20. In first week of june it was found that it is not chaging. Repaired by contai seviving centre. But very next day once again not charging. Deposited the phone at Sandha Mobile, Belda, repaired by contai service centre and delevered to me on 30/5/21. But on 29/5/21 it was found that it is not charging. How 3rd class your service centre is and how 3rd class your phone quality is. Within 1 yr it is not functioning. Key pad also sometime not functioning. Today deposited the phone at Sandha mobile. Either repair it properly or replace it. +1 photos Was this information helpful? No (1) Yes (0)
Samsung India customer support has been notified about the posted complaint. Jun 28, 2021 Updated by Sp1973 A 31 mobile purchased on 21/07/20. In first week of june it was found that it is not chaging. Repaired by contai seviving centre. But very next day once again not charging. Deposited the phone at Sandha Mobile, Belda, repaired by contai service centre and delevered to me on 30/5/21. But on 29/5/21 it was found that it is not charging. How 3rd class your service centre is and how 3rd class your phone quality is. Within 1 yr it is not functioning. Key pad also sometime not functioning. Today deposited the phone at Sandha mobile. Either repair it properly or rplace it. Verified Support Jun 29, 2021 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd Jun 30, 2021 Updated by Sp1973 Email - [protected]@gmail.com Mob-[protected] I have not been given any reference ID, I have submitted the mobile to the shop from where I bought it and they send it to contai servicing centre. Jul 05, 2021 Updated by Sp1973 Just now I have been informed by Sandha Mobile Belda that it has liquid damage as stated by contai servicing centre. My question is that this is the third time I send it for same problem, if liquid damage is there why not told in 1 st time or 2nd time. Please look into the matter seriously and repair it properly or replace it.otherwise I will lodge complain in consumer affairs department, Govt. of W.B. .I have yet not been given any reference id
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Sp1973

Email- [protected]@gmail.com
Mob No- [protected]
I have deposited the to the shop "Sandha Mobile" Belda and they send it to Contai Servicing centre. I have not been given any reference id

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