[Resolved]  Samsung — about not receiving the warranty of replaced product

It is for giving thanks to you for the replacement of my refrigerator on 14/09/2017 but still i didn't received the warranty of my replaced product (refrigerator of same model) as the warranty is very much needed as earlier also we faced many problems with the same model refrigerator rt49k6338bs/tl we had lost our trust on this particular model of refrigerator of your company because of our past bad experience i had already requested on telephone to your executive samsung head office for it but still they give the product without warranty .It is my humble request to you to please provide us the warranty of the replaced product for one year (as you provide it for any new product).Need your cooperation to maintain the trust on your company
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Oct 25, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Sep 15, 2017
Samsung India Customer Care's response
Dear Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
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