[Resolved] Samsung — AC not Installed properly and not working properly

[Resolved] Samsung — AC not Installed properly and not working properly

S Sach123Sachin Jun 13, 2022 Jun 14, 2022 This thread was updated on Jun 14, 2022

I have purchased a Samsung AC 02/04/2022 from VARDHAMAN ELECTRONIC PVT LTD . Invoice No : PP/22-23/0015. From the date of Installation my AC has icing problem at outer unit . Installation done by your vendor MATRIX SOLUTIONS and they charged me Rs 4700 and now they are not responding . I have also contacted customer care and even seller but issue remains the same . So I request you to kindly look into the matter . Please resolve this else I have to go to consumer forum . Regards Hand Phone :[protected] +11 photos Was this information helpful? No (0) Yes (0)
Jul 17, 2022 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jun 14, 2022 Samsung India Customer Care's response Dear Customer Greetings from Samsung! We would like to inform you that your case is already running with our concern team. We assure you that our relevant team member will contact you as soon as possible. Kindly wait for the response from them. Best Regards, Samsung
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