[Resolved]  Samsung — AC stopped working within 30 days of Installation

Address:	Kolkata , West Bengal. India
Website:	www.samsung.com/in

Product Model Number :AR18BYMZAUR, White.
Amazon Order ID[protected]

Purchase Date- 5th May 2022
Delivery- 6th May 2022
Installation Completed- 8th May 2022.
Complain Raised to Samsung- 4th June 2022
Service Request Responded- 6th June 2022

Response from Samsung on 6th June- "Replacement not possible"

Complain Raised within 30 days from Purchase date ( 5th May to 4th June ) and LESS THAN 30days from Installation date.

We could have gone for any other brand on Amazon which had better Review, Ratings and Discount. But we chose Samsung because be believed in the brand.

Machines are of course not everlasting but stopped working within 30 days from installation date, that is truly shocking for a brand as highly reputable as Samsung.


Least they can do is provide better customer support by gaining the trust back again.

After investing 44 thousand of hard earned money, Samsung is forcing me to keep up with this faulty product until it frequently breaks down for a year again and again till my warranty is over, I

Hence reporting this as this is extremely UNFAIR.

Thank you !

Awaiting a positive response from your end.