Sep 03, 2017
Updated by saji kumar You should never ever call up SAMSUNG CALL CENTRE to avail Samsung Technicians’ support.
Even when there is NO ISSUE WITH THE TV SET (especially, when the Cable Services to the entire Housing Complex is snapped due to the Monsoon Deluge / OR other Cable related issues better known to the Service Provider & there is INTERMITTENT ISSUES FROM THE CABLE SERVICE PROVIDER); just to satiate your doubt whether the TV SET has any issue or not; EVEN BY MISTAKE, if you ever avail the services of Samsung Technicians’ and Despite paying them their Visiting / Consultation Charges; they will SABOTAGE the Functional Product & will make it Redundant!
The Samsung Technicians are TRAINED TO KILL the functional product AND OR to run a Parallel Refurbished Market in a QUID PRO QUO with their Service Partners’; in a SURGICAL STRIKE ON HOME APPLIANCES by getting into your Home & Sabotaging your Functional Product; so that you are coaxed to BUY A NEW PRODUCT from them.
HENCE, CUSTOMERS ARE FOREWARNED NOT TO CALL SAMSUNG!
THEY LACK BUSINESS ETHICS & HAVE BEEN CHEATING GULLIBLE CONSUMERS.
In the eventuality, you wish to avail of samsung technicians services; while the technician is at work / don’t get distracted by their pleas for tea - cofee & other hospitality - that can be served, once the work is over / don’t allow them to take the functional product to their workshop / ensure that they do not swap the functional parts with non functional & the following precautions will safeguard your interest!
please ensure that a video clipping is made & kept in your possession / mount a spy / cctv camera; so that they do not “deliberately” fiddle around, sabotage & kill the working product!
samsung technicians are trained to rectify the product; and “primarily trained” to “kill the functional product”!
probably, you can rely on a “non - samsung technician”; if you have a prior bitter experience from the samsung technicians! at least, they may have better ethics.
Verified Support
Sep 04, 2017
Samsung India Customer Care's response Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
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