[Resolved]  Samsung — Cashback not credited

Address: Agra

Mayank had purchased Samsung Watch R825 Active-2 @ 15750/- as on[protected] by ICICI Debit Card under No Cost EMI Scheme.

As per Scheme of Amt. of 1500/- cash back in 90 days,

but the customer did not get this cash back till date now.

So requesting you to please short out the issue as soon as possible and revert cashback to customer account.

Please find the mention below in detail and enclose photos of charge slip of pine labs, & statement of customer.

Date of Purchase[protected]

Customer Name Mayank

Customer Mob.no. [protected]

Model Samsung Watch 825 Active-2

Amount 15750/-

TID no. 41361491

Batch no. 002462

Txn ID [protected]

Instant Issue Card no. 510845

Pine Labs Inv.no. 003262

Emailed to these guys But there is no response-

"naveen.[protected]@samsung.com"
"alok.[protected]@rediffmail.com",
+1 photos
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Sep 2, 2022
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Aug 01, 2022
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung!

Thank you for reaching to us, request you to please share your registered contact no. / email address to assist you further.

Best Regards,
Samsung
 
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