[Resolved]  Samsung — Charger isn't being replaced even after being covered in warranty

Address: Samsung Service center at Rudrapur, “Social Glow Services” D1, D2/10, Kasipur Bypass Road, Rudrapur-263153

I purchased a Samsung charger recently, and it isn't working after a month. I raised a complaint, and the customer care service advised me to visit the nearest Samsung customer care store.

After visiting the store, they thoroughly inspected the mobile charger and confirmed that there is a certain internal defect because of which it is not working. Since there was no physical damage, they asked me to get the charger cover, which came along with the parcel.

The next day when I went there with the Cover, they said it is "made in China, " so they won’t replace it. Like this they made me run to the service center twice & finally refused to replace it.

Therefore, I request you advise the concerned & help me in getting it replaced at the earliest.

ADDRESS: Samsung Service center at Rudrapur, “Social Glow Services” D1, D2/10, Kasipur Bypass Road, Rudrapur-263153