[Resolved]  Samsung — Complaining about Samsung M Series Mobiles

Address:1476 Anna Nagar MPTC shed opposite Sivaganga-630561

Iam using Samsung M31s for past 1.5 Years..Phone overall performance is very good but after 1Year there comes the problem (Mobile will automatically Swtich off, it will turn on and it will stuck on Samsung logo)When I search in Google all the M Series model is having the same problem. As per the policy phone warranty will be 1 Year..But I think this is not the single person mistake this is the mistake by the whole Samsung mobile development team..So taking in to the consideration Samsung should allow the M Series customer to take a free service in their nearby showroom.
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Jul 10, 2022
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Jun 06, 2022
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung!

Thank you for reaching to us, request you to please share your registered contact no. / email address to assist you further.

Best Regards,
Samsung
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