[Resolved]  Samsung — Delay in Refund of Order no. [protected]

Address:

Samsung online shopping

Sir/Madam
I have ordered a Samsung Tab S6Lite on 5th of June 2022 from Samsung E shopping app and paid Rs 27999/-but my order is cancelled from your hand on 14th of June. But no refund has been done yet irrespective of several customer care calls and mails. I am a Medical student but no help, no refund is given so that I can buy a new one. Your executives say that the refund is initiated on 23rd of June to me and is in process. But it's more than 8 days but no amount is credited to my account by Samsung till yet. I consulted my HDFC bank also but they need to submit a written document from Samsung team with transaction details for any pending amount if any initiated for any further actions. Samsung team is not responding to my requests of refund ASAP. Where is my refund sir? If you initiated then please mail me with details of transaction of refund so that I could consult bank if needed. Please refund my amount and help me.