[Resolved]  Samsung — Depreciation for 3 years old fridge (unrepairable)

Address: Bangalore

Dear Samsung,

Its Shameful that Samsung product wasnt be able to repair because quality issues and your service team is providing me 34% depreciation which is no way matching my current need. Is it what you care of loyal customers who invested and trusted buying Samsung products?

Either you repair my fridge or replace it with same model, am happy to pay for the repair charges but giving this sort of petty depreciation doesnt help me any how. I have lost trust on Samsung products completely, I would never buy any Samsung products in future.

Mahesh
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Aug 24, 2022
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Jul 23, 2022
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung!

Thank you for reaching to us, request you to please share your registered contact no. / email address to assist you further.

Best Regards,
Samsung
 
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