[Resolved] Samsung — display damaged

Anoosh KS

Address:

Anoosh.k.s kesavasadhanam, sree kumarapuram nagar 80. Mangad p o kollam 691015

I brought samsung a20.. I have the warranty card also.. It's not expired till now.. Now my phone showing different coloring toper on the right side.. And it's increasing.. Today i approached samsung service center in kollam polayathode.. But they are not willing to do the service and they refusing and saying such silly things.. That's very shamefull... We trusted samsung mobiles.. Bt this is not a good method to treat a customer on this kind of way.. I need a speedy action on this.. Pls take an action against this..

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Aug 10, 2021

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Jun 16, 2020

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd