[Resolved]  Samsung — Faulty motherboard

I bought galaxy m31s 1.5 years back. Now it gets heated extremely and goes in auto restart loop. Contacted service center and they said that motherboard will be replaced which will cost around 8k inr. This same problem is with around 50-60% of people who bought this phone and some other models too have this problem. Being a student, I hardly saved money for this phone and now it is very difficult for me to get this repaired. Samsung has not taken any initiative regarding this issue.
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Aug 20, 2022
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Jul 19, 2022
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung!

Thank you for reaching to us, request you to please share your registered contact no. / email address to assist you further.

Best Regards,
Samsung
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