Hello all,
This is a disaster under Make In India initiative, govt. have to counter this as this is an act of fraud done by Samsung with millions of Indians. Govt. focused for Anti-China movement, but how we can support this when there is no Indian company of mobile eq. to samsung (KOREA) and other chinese companies. Dont know how to buy next mobile with samsung brand who did this to me.
I purchased a Samsung Galaxy M31s phone in[protected], the official release date of this model is 2020 July 30, which says that it is pretty new and we expect descent updates over first few years. After a recent OS update (security patch update) on[protected], my phone started freezing and auto-restarting every few minutes. It finally switched off with only logo visible which is not even letting the device to get into bootloader. I went to a nearby Samsung service center (Samsung Service Centre bareilly) and they told me that the motherboard needs to be replaced.
There were over, at least,[protected] people with the exact same complaint in the internet and Consumer Complaints forum regrading their phones (all Samsung M-series phones). The update caused the motherboard to fail. I have multiple 2 samsung phones in my home. I got problems with 1 phones recently (both are samsung Galaxy M02 phones). I paid hell lot of money to get them replaced as service centre's told mother boards need to be changed.
Please, have a look at the disaster the updates have caused. And kindly provide a free motherboard replacement or refund the amount. It's a blunder done by samsung and expecting customers to pay 9-13k to get the motherboard replaced. My contact No. is [protected] from Himachal Pradesh.
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