[Resolved]  Samsung Galaxy — fraud tarike se parcel me phone ki jagah lachmi yantra bhejna

Address:8196

Dear
Sir/madam
Nivedan is prakar hai ki mere pas kuch dino pahle call aaya tha samsung ke name se or jisme ki mujhe bola gaya tha ki company ki marketing badane ke liye kuch phone kam price main diye ja rahe hai jisme ki aapka number bhi select hua hai or mujhe bola gaya tha ki 3500 rs main aapko sumsung j7 prime mobile diya jayega or wo parcel mujhe aaj recived hua jisme ki ganesh ji ki murti nikli hai sir aapse nivedan hai ki is company ke khilaf karyabahi ki jaye or wo rupees mujhe bapas diye jaye ya fir mujhe wo product diya jaye
My name is birendra singh i am from jaswant nagar etawah(Uttar pradesh) mobile no [protected], [protected]or complend no [protected] company ke product se related image main attach kar raha hu sir aapse nivedan hai ki uske khilaf bahut jald karyabahi ki jaye
Company related detials
Company name smart galaxy
Company address - 10/10 village begampur delhi 110086
Mobile no [protected]
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Sep 18, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Aug 18, 2017
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.
After going through your concern, it seems that you have purchased the product from an online seller. Under this circumstance, we cannot take any responsibility of your dispute with the seller.
Thanks & Regards,
Customer Experience
Samsung India Electronics Pvt Ltd
Complaint comments 

Comments

Dear Sir /Mam
Surendra Kumar
I purchased Sumsang Galaxy J5 prime
Date 8/08/2017 Shop Narayan Telecom Centre Bindki Fatehpur UTTAR PRADESH Pin code 212635
Rs.13100
Sub Samsung Galaxy j5 prime Battery backup is low worked time 5 hrs
Please sir /mam
Help me
Refund money 13100 ..
Call me [protected]
[protected]
Samsung India Customer Care's response, Aug 19, 2017
Verified Support
Dear Customer,
Greetings from Samsung.
With the reference to your feedback regarding Samsung product, we hereby confirm that the resolution to your concern is already provided.
However if you are still facing some problem in the product performance, we request you to share the details of the same.
Our customer service team will shortly get in touch with you for providing resolution to your concern
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd

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