Samsung — Galaxy M31S dead after android upgrade

Problem- Galaxy M31S phone in boot loop after android upgrade.. only samsung logo when phone switch on.. phone is in warranty only one month old.

Case escalted to Samsung Senior management Team but no help.. only harassment.. Boycott Samsung..
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Samsung India customer support has been notified about the posted complaint.
 
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Phone details:

SM-M317FZKEINS
serial number RZ8R40DVFZK

SAMSUNG M31S bought Last month on 11/06 suddenly stopped working due to boot loop issue, when phone switch on showing only SAMSUNG logo.. i approached customer care center, without check they declared screen issue and asking money to pay..i will file complaint in consumer forum.

Phone details-
Purchase date- 09/06/21
serial number RZ8R40DVFZK
Model- SM-M317FZKEINS

No one there to get customer pain, you feel fool after paying hard-earned money to purchase Samsung products

Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd

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