Samsung — Galaxy S20+

Samsung — Galaxy S20+

M Md2hus from Kolkata, West Bengal Jun 18, 2022 Apr 3, 2023 This thread was updated on Apr 3, 2023

On 18th of June my galaxy s20 plus mobile phone suddenly has a green vertical line on the screen. The phone did not sustain any physical damage nor was impacted in any way that could cause such problems in the screen. Having checked online multiple users have raised the very same issue. As consumers after paying such a hefty price tag for a premium product it is disheartening to face such ordeal. Samsung India is yet to acknowledge the problem and the only solution cited by the Authorised Service Centres is a screen replacement which would cost around Rs.20000. I hope Samsung India redress my grievance. +1 photos Was this information helpful? No (0) Yes (0)
Samsung India customer support has been notified about the posted complaint. Verified Support Jun 20, 2022 Samsung India Customer Care's response Dear Customer, Greetings from Samsung! Thank you for reaching to us, request you to please share your registered contact no. / email address to assist you further. Best Regards, Samsung Jun 23, 2022 Updated by Md2hus On 18th of June my galaxy s20 plus mobile phone suddenly has a green vertical line on the screen. The phone did not sustain any physical damage nor was impacted in any way that could cause such problems in the screen. Having checked online multiple users have raised the very same issue. As consumers after paying such a hefty price tag for a premium product it is disheartening to face such ordeal. Samsung India is yet to acknowledge the problem and the only solution cited by the Authorised Service Centres is a screen replacement which would cost around Rs.20000. I hope Samsung India redress my grievance. Email Address:mohammadhossain.[protected]@gmail.com Mobile: [protected] / [protected]
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Comments

Arnav Thakuri

Apr 3, 2023

Last year one of my Samsung S20 plus last year display got green line all of a sudden after 6 months now mine nother samsung note 20 ultra has display burn type near border visible. After paying such hepty amount for premium phone that to within 2 year, displays of sumsung are getting worst evne my MI Phone which is also amoled lasting long in display ...wont ever trust samsung as a brand now . Terrible feeling when u know the repair policy (Rs 20000 k for display plus service charge). Irony is such that company which supply display to other companies has kept worst display for his own customer. Thank you Samsung