[Resolved]  Samsung — Galaxy Watch Redemption

Dear Team,

I Have Purchased Samsung Galaxy S22 Ultra on 4th Aug.

My Order ID: [protected]
My Complanit ID: 68312263

before purchasing Samsung team has given me assurance that i will get the redemption code for my Galaxy watch after 72 Hrs of my Device activation.

Today is 21st day i have not received any code. i have called the toll-free no many times but nobody is given me the proper information. I have send an email also but nobody is reverted on the same.

I have send a message on Twitter.

Noone is bother to call or reply. Very poor servi

I am Mentally Harassed by Samsung now.

I want full refund now i don't want to use Samsung now.

Maaz Sunasara
+91 [protected]/ +91 [protected]
Maaz.[protected]@yatra.com
+3 photos
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Oct 8, 2022
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Aug 25, 2022
Samsung India Customer Care's response
Dear Customer

Greetings from Samsung!

We would like to inform you that your case is already running with our concern team.

We assure you that our relevant team member will contact you as soon as possible.

Kindly wait for the response from them.

Best Regards,
Samsung
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