[Resolved]  Samsung India — 1-samsung on nxt mobile 2- customer care.

Dear sir,

I m raising two complain fist one is my samsung on next mobile phone is not worming properly e. G handsets display problem. My phone is on warranty. I submit the mobile on service center bt they told a internal damage n asking for charges. Bt i can't accepted because till date my phone is not fall n not mishandling by me actually this is not damage this is mfg defect. Then i raise complain higher level bt customer care manager (Mausam ali) said this occurring by applying a more force by thumb. How is possible.
Second complain is till date 20 times i call a customer care bt they can't solve my issue. They daily told n commented to our complain solve within a 2 days. Bt now 20 days over till date my issue has not solve.
Humble request for u plz solve my issue
Amol suryawanshi
Mo no -[protected]
Mail - [protected]@gmail.com