[Resolved]  Samsung India — 25 day old samsung c9 pro heating up like it would blast.

Address:	Mumbai City, Maharashtra, 400054
Website:	www.samsung.com

Extremely disappointed with a company like samsung. I got a brand new samsung c9 pro almost 20 - 25 days back. The phone started heating so badly as if it would blast any minute. I went to the samsung service center and happen to handover the phone to them and they discovered the mother board is spoilt. They then asked me to pay rs 18, 000/- for a phone which is not even a month old and told me that this is not covered under the 1 year company warranty. I haven't dropped the phone even once and have been using it very carefully since its a new phone. I then had to pay around rs 4000/- to get this fixed. I fail to understand why should i buy a brand like samsung if the phone cannot even last me a year, also what is covered under the warranty then. This is ridiculous. If a brand like samsung starts coning people why should we buy a product like samsung. I need an explanation and a reimbursement for the expense i paid. Also i want samsung to replace the phone as i dont want my phone to blast. You guys better owe me an explanation as i am a loyal customer of samsung and this has really put me off.