[Resolved]  Samsung India — 8 series (8000, 46 inch) television

I purchased a samsung 8 series 8000 (46 inch tv) in june 2014 for 1.4l. There was a crack in the display 8months ago. I turned in the tv to a samsung repair center. They told the tv cannot be fixed because the model was discontinued by samsung. They asked me to take the tv back and nothing can be done.
I called the toll free number again and told them, they said they would take the tv and provide a check subtracting the value of the deprecation.
They need a receipt to do that. I do not have a receipt. Its been 4 years since i bought the tv. Samsung service center says nothing can be done.
How can i let go of the tv when i spent 1.4 lakhs??
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Jan 9, 2018
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Dec 08, 2017
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
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Venkatesh
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