| Address: | Kolkata, West Bengal, 700047 |
A cheat authorized technician from samsung visited my place and after checking he advised that the samsung company does not do such repairing job but if i agreed, he would be doing the job, whatever servicing is required and he charged me rs 2500/- hundred for that and promised that if the problem persists and within one month the refrigerator gives trouble again the whole amount cgarged would be refunded. But unfortunstely the refrigerator started giving trouble within a few days and it's not even one month since he repaired my refrigerator. Now he is refusing to come over and give a refund of the amount. Please take a note that such cheat engineers will. Only give samsung company a bad reputation. You should make your customers aware of such engineers and tell them not to get any job done in private. If possible take action against him or mske it a company policy that if any technician does any job privately then company won't take any responsibility for that, it is the responsibility of the customer. My refrigerator model namert31zvss1/xtl
Name of the samsung authorized technician robin majumder (Techtronics). He first visited my place on 25.09.18 and repaing job was done on the 26th oct 18.
Thsnking you,
Tanishaa basu Was this information helpful? | 
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